Privacy Policy
Last updated: February 23, 2026
At Brighty Paws, we take the protection of your personal information very seriously. This policy explains how we collect, use, and protect your information when you use our website brightypaws.com.
📋 Information collected
When you make a purchase or interact with our site, we may collect the following information:
Information you provide to us:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment information (processed securely by our suppliers)
Information collected automatically:
- IP address
- Browser type and device
- Pages visited and visit duration
- Browsing data and cookies
- Order information and purchase history
💻 Use of information
The information collected is used for:
- We process and ship your orders through our logistics partners.
- Communicating with you regarding your order (confirmation, tracking, support)
- Improve your experience on our site
- Personalize content and offers
- Preventing fraud and ensuring security
- Comply with our legal and regulatory obligations
- Analyze website performance and purchasing trends
🔐 Data protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes:
- SSL encryption for all transactions
- Restricted access to personal data
- Regular monitoring of our security systems
- Training our staff on data protection
💳 Payments
Payments are securely processed by Shopify Payments and other PCI-DSS certified payment providers. We never store your full credit card information on our servers.
🍪 Cookies and similar technologies
Our site uses cookies and similar technologies to:
- Remember your preferences
- Improve your browsing experience
- Analyze website usage (Google Analytics, etc.)
- Display relevant ads
Types of cookies used:
- Essential cookies : necessary for the website to function
- Performance cookies : to analyze website usage
- Marketing cookies : to personalize ads
You can change your browser settings to refuse cookies, but this may affect some site functionality.
🤝 Sharing information
We do not sell, trade, or rent your personal information to third parties for commercial purposes.
We may share your information with:
- Service providers : logistics and shipping partners to process and deliver your orders
- Payment processors : to process your transactions securely
- Technology providers : web hosting, data analysis (Shopify, Google Analytics)
- Legal authorities : if required by law or to protect our rights
All our partners are required to respect the confidentiality of your data.
🌍 Data Transfer
Brighty Paws is based in Canada . Your information may be processed and stored in Canada, the United States, or other countries, particularly when we work with international logistics providers or technology services (Shopify, carriers).
These transfers are carried out in accordance with applicable data protection laws.
🧾 Your rights
For Canadian residents (PIPEDA): You have the right to:
- Access your personal information
- Correcting inaccurate information
- Withdraw your consent at any time
- Request the deletion of your data (subject to our legal obligations)
For US residents (CCPA and state laws): Depending on your state of residence, you may have the right to:
- Knowing what information we collect and how it is used
- Request the deletion of your data
- Refuse the "sale" or "sharing" of your data for advertising purposes
- Do not be discriminated against for exercising your rights
To exercise your rights: Contact us at contact@brightypaws.com. We will process your request within 30 days (or as otherwise required by applicable law).
⏱️ Data retention
We retain your personal information for as long as necessary to:
- Providing our services
- Comply with our legal obligations (accounting, taxation)
- Resolving disputes
Generally, we retain order data for 7 years in accordance with Canadian tax requirements.
👶 Minors
Our site is not intended for people under the age of 18. We do not knowingly collect personal information from minors.
🔄 Policy changes
We reserve the right to modify this policy at any time to reflect legal, regulatory, or operational changes. Modifications will be posted on this page along with the date of the update. We encourage you to review this policy regularly.
📬 Contact us
For any questions regarding this privacy policy, your personal data, or to exercise your rights, please contact us at:
📧 contact@brightypaws.com
Mailing address: Brighty Paws [Your full address] Ontario, Canada
Thank you for your trust in Brighty Paws 🐾
This enhanced version includes: ✅ Compliance with PIPEDA (Canada) and CCPA (United States) ✅ Disclosure of dropshipping and logistics partners ✅ Details on cookies and technologies ✅ Data retention periods ✅ Specific rights depending on the jurisdiction ✅ Information on international transfers
Action required: Add your full postal address in the contact section to be fully compliant. Do you want to continue with other policies?